Questions

FREQUENTLY

ASKED

COUPLES FAQ

How does ODC work?


Our Day Circle allows couples to sign up, start a wedding campaign to help raise funds for their wedding with the help of trusted friends and family.




What information do I need?


Because the funds raised are sent directly to the wedding vendors, banking information is required for direct deposit. Otherwise, funds will be sent via check in the mail after the wedding campaign has ended which is no later than three weeks before the wedding.




When will I receive the funds?


Fund will be released three weeks before the wedding.




What if the wedding gets canceled?


Should a couple cancel their wedding, this is where you would refer back to your cancellation policy that was signed with the client. Our Day Circle is not responsible for any fees owed by the couple to the vendor.




What if the couples don't raise enough?


Couples are responsible for the balance. Our Day Circle is a platform that helps offset the wedding cost by allowing couples to raise funds. Couples are still accountable for any balance due.





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GUEST FAQ

How does ODC work?


Our Day Circle allows couples to sign up, start a wedding campaign to help raise funds for their wedding with the help of trusted friends and family.




What information do I need to get started?


Couples will provide you, their guests, with a link to their wedding profile.




Where does the money go?


Funds raised go directly to the vendors that the couples are working with. The couple will only get the funds, if they raised more than their goal and you gave the platform permission to give them the difference directly.




What if the wedding gets canceled?


Contributions to the wedding will be refunded minus our transactional fee. Our Day Circle fee is 5% of your contribution.





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VENDORS FAQ

How does ODC work?


Our Day Circle allows couples to sign up, start a wedding campaign to help raise funds for their wedding with the help of trusted friends and family.




What information do I need?


Because the funds raised are sent directly to the wedding vendors, banking information is required for direct deposit. Otherwise, funds will be sent via check in the mail after the wedding campaign has ended which is no later than three weeks before the wedding.




When will I receive the funds?


Fund will be released three weeks before the wedding.




What if the wedding gets canceled?


Should a couple cancel their wedding, this is where you would refer back to your cancellation policy that was signed with the client. Our Day Circle is not responsible for any fees owed by the couple to the vendor.




What if the couples don't raise enough?


Couples are responsible for the balance. Our Day Circle is a platform that helps offset the wedding cost by allowing couples to raise funds. Couples are still accountable for any balance due.





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